Leaders, Relax Don't Do It!
The Three Steps To Move From Reaction To Response And Make Better Decisions.
How leaders react—or respond—is perhaps the most consequential behavior that they perform. Reactions are immediate and fraught with emotions. Responses are thought-out and intentional. When leaders manage and respond with intent, better decisions are made, relationships are strengthened, and collaboration and team health is reinforced. In turn, their organizations are healthier and more productive.In this white paper we review current research and present a new model that can help people move from reaction to intentional response by doing the following: